Term of use

The term ‘findbig’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.

 

 Contract Site Contents & Copyright

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by FindBig

 

Privacy

To understand our practices, please review our Privacy Policy, which also governs your visit to FindBig.

 

Electronic Communications

When you visit FindBig or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfies any legal requirements that such communications be in writing.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. FindBig does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use FindBig only with involvement of a parent or guardian. FindBig reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

14-Day Refund & Authenticity

1. FindBig offers a 14-day unconditional refund to all of its members. If you are not completely satisfied with your purchase, you must contact us by email (info@findbig.com) within 14 days upon receiving the product and we will provide you with some simple instructions on returning your product for a full refund, subject to the following terms and conditions.

a) You must first inform us by email before sending back the product for a refund.

b) Product must be in its original packaging upon return

c) Please include the necessary information (upon contacting us) on the return parcel for us to identify your product and purchase

d) Item(s) returned is/are not a special order item (stock ordered upon request), or customized products

e) Refunds will be processed within 7 business days after we receive your returned item(s)

f) You must pay the return shipping postage.

g) We will refund you the purchase price

2. Abuse of 14-Day Refund

At any time, FindBig reserves the right to revoke any and all benefits of the 14-Day Refund (including the right to cancel a previously awarded refund, if it is found that a customer has attempted to or has violated or circumvented the 14-Day Refund Terms & Conditions. If the 14-Day Refund is being intentionally abused or manipulated to circumvent its intent, FindBig reserves the right to reject future 14Days Refund claims from any persons who participated in such actions.

Termination of the Use

1. Termination by members:

a) A member may terminate the Use Contract at any time by providing notice to the FindBig , provided, that the member has taken the necessary actions to finalize any and all transactions at least seven days prior to the date of the termination notice.

b) A member shall be responsible for any consequences arising from the termination notice within said period; and upon termination of the Use Contract, FindBig may withdraw all benefits given to the member.

2. Termination by FindBig:

a) FindBig may terminate the Use Contract in the event of occurrence or verification of the following:

i) infringement or damage upon the rights, reputation, credit or any other interest of FindBig or any other member or breach of all applicable laws;

ii) obstruction of the proper processing of the services provided by FindBig

iii) circumstances in which FindBig finds it necessary, in its judgment, to refuse the services.

b) If FindBig terminates the Use Contract, FindBig will notify the member through e-mail, telephone or other means. The Use Contract shall be terminated at the time when FindBig notifies the members of its intent of termination.

c) If FindBig terminates the Use Contract, these Terms and Conditions shall continue to apply with respect to transactions executed before the termination.

d) When the Use Contract is terminated pursuant to this Article, FindBig may withdraw any benefits given to the relevant member.

e) If the Use Contract is terminated pursuant to this Article, FindBig may refuse to approve the members’ re-application

 

Management of Members

1. FindBig may take any or all of the following measures against members who have violated the Terms and Conditions, applicable laws and regulations or general commercial practices:

a) Withdrawal of all or part of the benefits given by FindBig ;

b) Restriction on use of certain services;

c) Termination of the Use Contract;

d) Claim for damages

2. FindBig will notify the relevant member by phone or e-mail prior to taking any measure specified above, but if the member cannot be reached, or in cases of urgency, FindBig may take the measure first and notify the member after the event.

3. Members may dispute the measures taken by FindBig under this Article if they have grounds to do so.

 

Risk of Loss

Loss or damage that occurs during shipping by a carrier selected by FindBig is FindBig ‘s responsibility. Loss or damage that occurs during shipping by a carrier selected by the customer is the customer’s responsibility.

Returns, Exchanges, Refunds and Ownership

1. A purchase order may be cancelled depending on the status of delivery request. If your order is not shipped yet, you can cancel your order.

2. A purchaser requesting FindBig’s approval to return or exchange an item must submit clear evidence of the product defect. Shipping costs of returns may apply subject to the cause of the return. (e.g., return requested due to change of mind).

3. FindBig does not take ownership of returned items until the item arrives at FindBig’s office. At our discretion, a refund may be issued without requiring a return. In such a situation, FindBig does not take ownership of the refunded item. For more information about our returns and refunds, please view our return policy.

 

Product Descriptions

FindBig attempts to be as accurate as possible. However, FindBig does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by FindBig itself is not as described, your sole remedy is to return it in unused condition.